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HelpGetting started

Create an account

Create a login with a 6-digit email code, then create an organization.

TrustMetrics signs you in with a 6-digit code emailed to you. There is no password and no separate product tour to finish before you can add a location.

Sign up

  1. Open Create account and enter your email. TrustMetrics emails a 6-digit code.
  2. Enter that code to finish creating the account. You can paste the code. If it expires, send a new one.
  3. Create an organization from New organization if you do not already belong to one. The person who creates it is the owner.
  4. Choose a plan on Billing when you are ready to connect locations. Starter is the only plan with a trial. It is 14 days, monthly or annual, and starts with a new Starter Checkout. Checkout asks for a card, which is needed to start the trial, and Stripe charges it when the trial ends unless you cancel before then. One trial is allowed for an organization, its owner, the same Stripe customer, the same card, or the same billing email. A later Starter Checkout is charged from the start, and a promotion code does not add another trial. About 3 days before the first charge, the organization owner receives an email with the plan, the amount, the charge date, and a link to manage or cancel in the Stripe Customer Portal. Moving to Growth or Scale during the trial ends it straight away. A plan change never starts a trial. Payments are non-refundable.

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