HelpAccount
Account and data deletion
There is no in-app delete-account button. Ask support, and use Billing for the subscription.
There is no button that deletes a login or an organization. Google review rows already expire after the storage window, and competitor ratings are not stored.
Your reviews come from your own Google Business Profile and are shown with Google attribution. Competitor figures come from Google Maps. TrustMetrics does not sell or resell Google review content. Inbox rows are refreshed from Google and removed when they have not been synced for 30 days. Derived notes on a review, such as a theme or an AI draft, are removed with that review. Competitor ratings are read live and are not saved.
What you can do
- An owner or admin opens Billing and uses the Stripe Customer Portal for payment methods and invoices.
- Disconnect a Twilio account from Text messages, and disconnect a native integration from Integrations, when those screens are available.
- To ask for the login or the organization data to be deleted, open Support and choose Account and data. Include the organization name and the email on the login.